For a long time, I measured my worth by how needed I was. If my phone was ringing, my inbox was full, and I had put out three distinct “fires” before lunch, I felt valuable. I felt essential. I felt like a leader. But I wasn’t leading. I was addicted to the chaos. There is… Read More
Category: Standard Operating Procedures
How to automate your business processes – 5 questions to consider
A.I. is on the rise, and for many small business owners (myself included), this feels either incredibly exciting or completely overwhelming. We are in an era of transformation in how business is done, and if we don’t pivot and streamline our business processes to keep up, it will make the ultimate difference in whether we… Read More
“I need to hire!” 5 questions to consider before you take the leap
Deciding when and who you need to hire is arguably the most challenging part of being a small business owner. Your team must grow with your business, but sometimes, more team members isn’t the better or even the most effective option. When I first took over operations at my family’s insurance agency, things were so… Read More