Employee turnover is arguably the most damaging challenge that business owners face, especially when you’re caught in an endless cycle of hiring and firing. This becomes even more difficult when you’re already overwhelmed, making it tempting to onboard the first person you interview. But – this is exactly why you’re stuck in this cycle. The… Read More
Category: People Management
How to say no: Stop being your team’s personal Google
Learning how to say “no” to your team is one of the most challenging, but crucial skills to develop as a leader. There is a fine line between providing your staff with the resources they need to perform their work and becoming the bottleneck that stops them from getting anything done. The key to getting… Read More
A better way to conduct a performance review
In our ever-evolving and increasingly hybrid world of work, the approach to a performance review is undergoing a significant transformation. Gone are the days when evaluations were solely results-oriented, focusing narrowly on the outcomes without considering the broader spectrum of an employee’s contributions. Taking a more holistic approach is far more effective, as it emphasizes… Read More
How to start setting boundaries without feeling “bad”
As the world of work evolves, and the line between personal and work hours continues to blur, the concept of setting boundaries probably feels completely elusive, especially for business owners and managers. You want to make yourself available to your team (especially if they’re hybrid or remote) and appease your clients, but all this does… Read More
How to build a truly autonomous team
Arguably the most frustrating part of being a business owner or manager is having to sacrifice your own time to ensure everyone else has what they need to get their work done. When I was leading a team in my small business, I used to dread walking into the office and was stuck in the… Read More
Prepared to delegate? Here are 5 steps to take beforehand
As a business owner and leader, you know how important delegating is to growing your business and team, but letting go of some of these responsibilities may feel daunting. You may be at the point where you’re prepared to delegate, but without a clear plan in place, you may end up feeling even more overwhelmed… Read More
Why you can’t motivate your employees
Figuring out how to engage and motivate your employees is arguably the most challenging aspect of being a business owner and manager. It’s easy to fall into the trap of thinking that they’re just “lazy,” but you’ve likely taught them to be lazy by withholding the one thing that actually drives motivation: ownership. Prior to… Read More
“I need to hire!” 5 questions to consider before you take the leap
Deciding when and who you need to hire is arguably the most challenging part of being a small business owner. Your team must grow with your business, but sometimes, more team members isn’t the better or even the most effective option. When I first took over operations at my family’s insurance agency, things were so… Read More