At this point, you have probably heard all the promises: AI will transform your business, boost productivity, and give you a competitive edge. Your competitors are already experimenting with ChatGPT and Claude. The pressure is mounting to “do something” with AI. But before you introduce any AI tools to your team, there’s a critical question… Read More
Category: Employee Engagement
How to escape the validation trap as a leader
Last month, I had several conversations with business owners and leaders that had a recurring pattern. In one instance, an employee pushed back on constructive feedback, claiming they felt “singled out.” For another, a client questioned their protocols and suggested that they were being “unfair.” In these moments, something inside these leaders shifted—suddenly, they weren’t… Read More
A better way to conduct a performance review
In our ever-evolving and increasingly hybrid world of work, the approach to a performance review is undergoing a significant transformation. Gone are the days when evaluations were solely results-oriented, focusing narrowly on the outcomes without considering the broader spectrum of an employee’s contributions. Taking a more holistic approach is far more effective, as it emphasizes… Read More
How to build a truly autonomous team
Arguably the most frustrating part of being a business owner or manager is having to sacrifice your own time to ensure everyone else has what they need to get their work done. When I was leading a team in my small business, I used to dread walking into the office and was stuck in the… Read More