The comprehensive process manual your business needs
Is your business running you instead of you running your business?
Without documented procedures, you’re stuck:
- Answering the same questions repeatedly
- Fixing inconsistent work quality and having to perform “damage control” with clients
- Losing time and money to preventable errors
- Being tied to daily operations instead of growth
With a customized SOP manual that outlines every workflow and process in your business, you can finally break free from the endless cycle of fixing mistakes and putting out fires – and get back to the work that matters most: growing your business!
Ready to start working “on” your business and not “in” your business? Get the full guide with our pricing plan and schedule your complimentary discovery call to learn more:
Did you know?
The true cost of not having clear and comprehensive SOPs include:
- 20-30% of revenue is lost to inefficiencies
- On average, 3-4 hours per week are spent correcting preventable mistakes
- Increased risk of critical errors
- Limited ability to scale operations
- Higher employee turnover due to frustration
What makes our SOP manual different?
- Developed using experience gained from years of hands-on business operations experience
- Proven frameworks tested in real business environments
- Custom-tailored to your specific industry and needs
- Easy-to-follow format that your team will actually use
How does this service work?
Initial Consultation + Analysis
We conduct a thorough review of your business to understand your current gaps and develop a manual that addresses your needs.
Process Mapping + Documentation
We take the data we gathered and utilize our templates and resources to map out every key function, workflow, and process in your business.
Review + Finalize
We will walk through your curated SOP manual together and make any necessary edits, updates, and additions before finalizing the document.
Your comprehensive SOP Manual includes:
- Standard Protocols for Key Functions
- Clear, step-by-step instructions for daily operations
- Role-specific responsibility matrices
- Client Onboarding & Engagement
- Seamless client journey mapping
- Consistent communication protocols
- Service Delivery Standards
- Quality benchmarks and checkpoints
- Performance tracking systems
- Client Complaint Resolution
- Clear escalation procedures
- Solution templates for common issues
- Document & Record Management
- Organized filing systems
- Version control protocols
- Billing, Invoicing, & Financial Reporting
- Standardized financial procedures
- Error prevention checkpoints
- Technical Support
- Troubleshooting guides
- System access and security protocols
- Quality Control Processes
- Review and approval workflows
- Quality assurance checklists
- Comprehensive Appendices
- Process flowcharts
- Quick reference guides
Take the first step in setting your business up for success – click below to download our complete service guide and schedule your complimentary Discovery Call:
Frequently Asked Questions:
What type of business would benefit most from this “done-for-you” service?
Service-based small business owners with up to 50 employees would benefit most from this service offering.
How long does it take to create the manual?
The timeline for completion depends on which option you choose – our basic service option provides you with a complete manual within 2-3 weeks. Our premium offering will take between 4-6 weeks to finalize your manual.
How is the manual delivered?
We delivery the manual in both PDF and editable formats so that you can continue to make edits and changes as your team and business evolves.
What support do you provide after delivery?
With our premium service option, we offer a 30-day implementation plan which includes weekly coaching calls and unlimited email support.